Remote Infrastructure Services

When your server, application or database is down or not functioning properly, you lose valuable data and time and it directly affects your business. To supplement the efforts of your in-house staff for monitoring and administering your devices on a 24 x 7x365 basis we can assist you. We can provide customized monitoring and problem resolution solutions delivered remotely from our NOC Team by our competent team of technology specialists.
Monitoring and Diagnostics Services
With our Remote Monitoring and Diagnostics Services, we can remotely and proactively track critical system parameters and identify potential problems before they affect your business. We can help you increase efficiency, maximize uptime, and reduce costs by:
- Automatically monitoring system performance trends
- Identifying and responding to existing and potential problems quickly and easily
- Helping your staff avoid time spent on trial-and-error troubleshooting
- Helping you to avoid loss of critical data
- Improving efficiency with customized reporting, including reports on productivity and performance.
Steady State - Remote Support
We provide Steady State Support services by remote administration & management of the IT Infrastructure support, on a 24x7 basis, delivered by its team of Specialists and SME’s. We have a fully equipped, 24x7 operational and highly secured network infrastructure for delivery of Remote support to our customers.
We customize our steady state 24x7 support as per your compliance and SLA needs. Our services are agile and flexible to suite your needs.